Setting the Conversation Status (Open, Closed, Pending)

Updated 2 months ago by Sara Pion

You've finished having a conversation with a site visitor, or they've asked a question that you don't know the answer to. How do you get these messages from crowding your Open Inbox? By setting the conversation status!

Topics Covered:

Where to find your conversations (0:17)

How to Close a Conversation (0:36)

Setting a Conversation to Pending (1:10)

How to Find Your Pending and Closed Conversations (1:21)

Can I Delete Conversations? (1:42)

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