Zapier Integration

Updated 24 days ago ​by Matt Bilotti

With our Zapier integration, you can integrate Drift with 500+ apps.

This is available in our Starter plan and above (only paid plans) 

Here’s all of the things you can do with the Drift <> Zapier integration…

Triggers

A “Trigger” is when something happens in Drift, you can do something in another app. 

Here’s a list of all the triggers that Drift offers:

Here are examples of things you can do with these triggers:

  • Turn new conversations in Drift into leads in Salesforce or HubSpot
  • Log an entire live chat conversation in Zendesk or Help Scout

Actions

An “Action” is when something happens in another app, you can do something in Drift. 

Here are examples of things you can do with these triggers:

  • Anytime a contact’s record is updated in Salesforce, reflect those changes in the Drift contact record
  • If you’re using a tool to track and log events, you can send those to Drift and then segment and send targeted messages based on those events


Not using Drift yet? Get your free account here.


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