Training: Using Drift Bot for Help with Article Lookup and Ticket Creation

In this training, we'll ensure your Sales Team never has to deal with a support question in chat again leveraging Drift Bot for Help. 

Learn how to: 

  • Connect Drift to your knowledge base and ticketing system
  • Automatically create Zendesk tickets within Playbooks
  • Implement Drift Bot for Help to a bot flow

You can access this training through this link here


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