Training: Using Drift Bot for Help with Article Lookup and Ticket CreationLast Updated: January 15, 2019
In this training, we'll ensure your Sales Team never has to deal with a support question in chat again leveraging Drift Bot for Help.
Learn how to:
- Connect Drift to your knowledge base and ticketing system
- Automatically create Zendesk tickets within Playbooks
- Implement Drift Bot for Help to a bot flow
You can access this training through this link here.