Installing Drift on a React app
Drift Onboarding Tips
Drift Agent Training Guide
Setting Up Your Drift Profile
Drift Profiles - Book meetings faster
Drift Jumpstart Program
Are you a new Drift customer? Here's how to get started!
What Does Drift Do and What is Drift?
Collect Emails And Generate Leads Without Forms
Why You Need Drift On Your Website Today
Drift vs. Other Live Chat Products
Drift Onboarding Checklist
The Free Guide To Using Drift
The Ultimate Drift Starter Guide for Sales Teams
Tips For Starting A Conversation With A New Lead
Where to Begin
Setting up chat & Playbooks
Lead Stage Classification: Using Your Goals
Advanced Widget Settings: Turning off Attachments, Browser Notifications, and URL Unfurling
Set Up Routing Rules
Button Responses (Multiple Choice Selectors)
Allow Driftbot to schedule meetings for you while you're away
Setup an Inbox (Email forwarding)
Setting Up LeadBot
Exporting your Contacts
Seeing What Page Your Customers Are On
Formatting Your Text In Conversations and Playbooks
Create Segments Based Off Playbooks Activity
Uploading Contact Data as a CSV
Whose face will display in the welcome message?
How to Delete a Contact
Why is the Chat Widget Hidden?
How to Add Participants to Conversations
How to Add CQLs to a Bot Flow
Installing Drift on a Turbolinks site
Do you have a python wrapper for installing Drift?
How to Install Drift through Cloudflare
Install Drift with Google Tag Manager
How to add Drift to Squarespace
The Drift mobile app for iPhone / iOS and Android
Install Drift on your Joomla Site
How to setup Drift in Weebly
Install Drift on your WordPress site
How to add Drift to WHMCS
How to setup Drift in BigCommerce
How to setup Drift in Wix
Changing the Drift icon to a logo, face, or custom image
How Can I Customize My Email Signature and Insert it Into a Playbook?
Customizing your colors
Setting Up Your Chat Widget
Customizing your personal profile
Change the Name that Appears in the Chat Box (Company Name)
Setting Up Your Welcome/Away Message
Can I Change the Location of the Chat Icon?
Translate Drift to a Different Language
Track Users Across Multiple Subdomains
Set a custom language for your site
Google Analytics Integration
Using the Drift Chrome Extension
How the Calendar Integration Works Based on your Plan
Knowledge Base and Help Doc Support Integrations
Integrations By Plan
Salesforce Integration FAQ
Mapping Salesforce Attributes
Marketo Attribute Mapping
HubSpot Attribute Mapping
Vidyard Integration: Send Personalized Videos and Screen Recordings Right From Drift
Choose What Data is Sent Between Salesforce and Drift
How to Create and Map Custom Attributes in Salesforce
Marketo Integration - Connect Your Account
View Custom Attributes From Playbooks in Zapier
How to Use Zapier to Set the Account Owner of a Contact
Zapier Integration FAQ
Marketo Integration - New CQL Score Activity
Marketo Integration - New Meeting Activity
Marketo Integration - New Conversation Activity
How to Use Zapier and Playbooks to Trigger Events When Goals are Hit
What Drift Properties in Hubspot Mean
Slack Integration (Respond to chats right from Slack)
Connect your Salesforce Sandbox to Drift
Does Drift Have a Facebook Integration?
Databox (Drift Reports)
Integrate Drift with GoDaddy Website Builder
Integrate Drift with Contao
Your Drift account
How to Test an Email Playbook
Why Doesn't Drift Live View Match Google Analytics?
Get Notifications When Contacts Come to Your Site
Your Drift Dashboard
How do I exclude my own company from seeing drift?
Available and Away Status
Drift Meetings (Google Calendar scheduling integration)
Limit Chats For Your Reps
Conversation Stats (reporting)
How Notifications Work
How to Create a New Attribute In Drift
Turn Drift Offline When All Agents Are Set to Away
Where Messages Go When your Customer Leaves the Site
Salesforce Global Dashboard
What the Default Attributes Mean in the Drift CRM
How to Deal with Support Questions that Come into Drift
Drift Notifications Best Practices
Online & Offline: Status vs. Mode
Glossary of Clearbit fields we add to a contact record once we get the email address
The CQL in Drift
Drift Team Pages (Your About Us Page)
Can I display Drift only to my logged in users?
Admin and User Roles
Drift Profiles - Advanced settings
Outlook 365 Calendar Integration
Team Conversation Access
How to Write an Effective Welcome Message
How the "lead" tag is assigned to a site visitor
Why Are Two Separate Conversations Opening with the Same User?
LeadBot is Becoming Playbooks
Campaigns are Becoming Playbooks
Where to Find Custom Attributes in your Drift Account
What's New In Your Status Options
Edit billing / payment plan
Setting Up Conversation Access and Assigning Team Roles
Adding a team member
Conversations View in the Mobile App
Online & Offline Mode (Setting up hours)
Put Drift on Certain Pages or Target Certain Users
Turning Drift offline temporarily (Manual Offline Mode)
How to find your Organization ID (Org ID)
Will Drift slow down my website?
What browsers does Drift support?
What Happens If I Go Over The Contacts Limit?
Feature Comparison By Plan
Pricing by Plan (Seats & Contacts)
How can I block a user?
Is Drift working? (Status Page)
Terms of Service
Drift Cookie Security and Privacy
Can Driftbot be Translated?
Meet the People Behind Drift
Does Drift Have an Affiliate Program?
What Happens When I Pay for Drift Annually?
What Your Conversation View Looks Like Based On Your Plan
What is On Exit Intent?
Cancelling/Deleting Your Account
Can I Merge Two Drift Accounts Together?
Merging Contacts/Duplicate Contacts
The switch from assignee to participants
Removing the Chat Widget
Can I Install Drift on Multiple Websites?
What is an Active Contact?
Sending Conversation Transcripts
Where did the Drift brand come from?
Drift ABM: Personalize your Playbooks to Greet Prospects
Greet Outbound Prospects You Emailed
Custom Email Buttons (CTAs)
Issues That Could Arise When Syncing Lists with Drift ABM
How to Exclude a List of Users from Receiving a Playbook
Attribute Mapping in Playbooks
Target Ad traffic with a Drift playbook
Playbook: Send An Automated Email
Playbook: Send A One-Time Email
How to Upload a CSV of Lists to Use with the ABM Playbook
Playbook: Have More Qualified Conversations via LeadBot
Set Your Playbooks Frequency
Playbook™: Run a Promotion with a Full Screen Takeover
Playbook: Build a Blog Subscriber List
Playbook™: Have Sales Conversations On Your Pricing Page
Playbook™: Drive Traffic via a Targeted Message
Playbook: Book a Qualified Meeting via LeadBot
Make Sure the Right Calendar is Used with the Book a Qualified Meeting Playbook and Salesforce Routing
Which Playbook Should I Use?
Round Robin Your Reps Based on a Goal Reached in Playbooks
Playbooks™ by Plan
Customizing Playbooks using Clearbit Reveal
Adding a Name (or Personalization) to a Playbook
Edit Your Email Playbooks
Why Isn't My Playbook Showing?
Adding Properties to your Synced ABM Lists
LeadBot Do's and Dont's
LeadBot Best Practices
Will Playbooks Follow Online/Offline Hours?
Add your Default Country Code to Phone Number Capture
Manage Your Playbooks in One View
Prioritize Your Playbooks
What is the Difference Between the Welcome Message and Playbooks?
Information Capture in LeadBot Playbooks
Transferring your Campaigns/Leadbots into Playbooks
How to set up LeadBot to ask the right questions
The Difference Between Similar to, Contains, and Equals with LeadBot Keyword Responses
Examples of Playbooks to create using “display when” conditions
How to use Display Conditions To Target Your ABM Accounts
How to Target Users You've Emailed With Drift Email
How to use Cookie Targeting to A/B Test Your Playbooks
Display When: Targeting
How to Create a Dynamic Segment
Target Playbooks and Chat Based on Cookies
How Can I Hide the Drift Icon When I am Offline?
How to Create Dynamic Segment from Lead Stages Assigned from a Playbook
Targeting people by URLs in Playbooks
How to Place the Chat Widget on Certain Pages
Editing or Deleting a Segment
Switching to Drift
Switching from LiveChat
Switching from Olark
Switching from SnapEngage
Switching from Zopim
Switching from Intercom
Video: Run a Promotion with a Full Screen Takeover Setup
Video: Drive Traffic via a Targeted Message
Video: Setup Drive Traffic with a Targeted Message On Your Homepage Playbook
The Chat Popup Settings
Where is My Chat Icon?
Getting Set Up
Seats? Contacts? Addressing Your Pricing Questions
Setting the Conversation Status (Open, Closed, Pending)
Drift Sales Sequences
Connect Your Email to Drift Sequences:
Drift Sales Sequence Best Practices
How Can a User Unenroll from a Sequence?
Drift Email Sequences Pricing
How To Change the Email You Send Sequences From
Send an Outbound Email Sequence With Drift
Bulk Enroll Leads in Salesforce and Drift
Why Drift Sequences Will Only Send Good Emails
Why Aren’t My Sequences Working?