The Chat Popup Settings

Updated 4 months ago ​by Sara Pion

When users are coming onto your site, we want you to be able prompt your users to chat with you. That's why we have our welcome message pop up in order to prompt users to actually chat! Sometimes you want to delay or speed up that popup action, depending on how your company wants to configure your Drift widget. This video will show you how to set that up.

Topics Covered

(0:24) Turning on the Welcome Message 

By keeping your welcome message turned off, the icon will stay closed on your site!

(0:50) Display When/Targeting Condition 

(0:59) Delaying the Chat Popup 

(1:20) Speeding up the Chat Popup 


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