Fullstory integration

Updated 3 months ago ​by Matt Bilotti

With Drift and FullStory together, you’ll be able to see what your customers see and give them the help they need. And if you’re already a FullStory customer, you don’t even need to lift a finger — Drift will automatically detect FullStory on your site and FullStory session URLs will begin appearing inside of Drift. It’s pretty much like magic.


Here's how you find the Fullstory URL in a conversation:

If you've integrated Fullstory via Segment, you might need to add...

window._fs_namespace = 'FS'

...to your code (before the Segment code), it'll make sure that this works!



Was this article helpful?

Can’t find what you’re looking for?

Talk To Us