Pricing by Plan (Seats & Contacts)

by Matt Bilotti

When you get started with Drift, there are a few different plans for you to choose from. Here is a breakdown of each plan and which features you will be granted for each! There will also provide a breakdown of contacts and seats by plan.

Pricing for contacts remains the same, although the pricing calculator was removed from our pricing page

Personal Plan

You are seeing that correctly, we offer some of our services for free, forever! When you are a Personal user, you have access to:

  • 100 active contacts

  • 1 seat for free!

  • Each additional seat is $15 a month on an annual payment plan or $18 a month on a monthly payment plan

Contacts are anyone who comes onto your site who gives you their information, ex. email address. We only track active contacts, or contacts who have been active on your site (you have updated their information) in the last 90 days. We do not bill you for inactive or anonymous contacts!
 Every plan gets one seat free! A seat is someone who has their own login to your Drift account. If you are on a Personal Plan and want to buy more seats, you can pay $15 a month on an annual payment plan or $18 a month on a monthly payment plan.

Team Plan

Team plans are best for marketing and sales teams looking to increase the number of qualified inbound leads. Includes access to Drift’s suite of bots so you can qualify leads in real-time without forms OR humans. To get a full list of features you get on a Team plan, check out this document!

  • If you want to pay for Drift annually, your pricing breakdown looks like this:

    • Chat

      • $300 a month 

      • Each additional seat is $50 a month
      • 1 seat for free! 
    • Email

      • $25 a month

      • 1 seat for free!

      • Each additional seat is $25 a month

    • Both
      • $325 a month

      • 1 seat for free!

      • Each additional seat is $75 a month

    • 1,000 active contacts included
    • If you want to add more contacts, it is $50 a month for every additional 5k contacts
  • If you want to pay for Drift monthly, your pricing breakdown looks like this:  

    • Chat
      • $360 a month 
      • Each additional seat is $60 a month
      • 1 seat for free! 
    • Email
      • $30 a month
      • 1 seat for free!
      • Each additional seat is $30 a month
    • Both
      • $390 a month
      • 1 seat for free!
      • Each additional seat is $90 a month
    • 1,000 active contacts included
    • If you want to add more contacts, it is $60 a month for every additional 5k contacts

Contacts are anyone who comes onto your site who gives you their information, ex. email address. We only track active contacts, or contacts who have been active on your site (you have updated their information) in the last 90 days. We do not bill you for inactive or anonymous contacts!
 Every plan gets one seat free! A seat is someone who has their own login to your Drift account. If you invite a colleague to join your team, we automatically bill you for the extra seat! 

Company Plan

Company plans are for organizations who only want to engage with the best leads based on factors including ideal customer profile and firmographics. For a full list of features you get on an Company plan, check out this document!

  • If you want to pay for Drift annually, your pricing breakdown looks like this:

    • Chat
      • $1000 a month 
      • 1 seat for free! 
      • Each additional seat is $100 a month
    • Email
      • Coming Soon!
    • Both
      • Coming Soon!
    • 10,000 active contacts

    • If you want to add more contacts, it is $500 a month for every additional 25k contacts

  • If you want to pay for Drift monthly, your pricing breakdown looks like this:

    • Chat
      • $1200 a month 
      • 1 seat for free! 
      • Each additional seat is $120 a month
    • Email
      • Coming Soon!
    • Both
      • Coming Soon!
    • 10,000 active contacts
    • If you want to add more contacts, it is $600 a month for every additional 25k contacts
Contacts are anyone who comes onto your site who gives you information, ex. their email address. We only track active contacts, or contacts who have been active on your site (you have updated their information) in the last 90 days. We do not bill you for inactive or anonymous contacts!
Every plan gets one seat free! A seat is someone who has their own login to your Drift account. If you invite a colleague to join your team, we automatically bill you for the extra seat!

UPGRADES & DOWNGRADES

How do I upgrade my plan?

Just head over to the billing page once you log in and select the plan you would like.  If you run into any issues whatsoever, let us know!  

How do I downgrade my plan?

Simply let us know and we are happy to help you downgrade to the right plan.

Not using Drift yet? Get your free account here.


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