Install Drift with Segment

Using Drift + Segment is totally free. Create your account.

Using the Segment installation method is probably the easiest way to setup Drift (if you’re already using Segment).

The Drift <> Segment integration is one click and will automatically do two things when enabled:

  • Load up the Drift chat widget on your website
  • Send data from Segment into Drift

Learn more about Segment here.

It takes only 2 minutes!

1. Click the settings gear on the left, and head into: App Settings > Chat Widget > Install.

Awesome. Now open up a new tab and load the website you pasted it on. Do you see the chat bubble in the bottom right corner of the page?

Yes? Ta-da! Drift is now installed. When your first conversation happens it will show up  here.

Will Drift affect page load times?

No. Your site will load just as fast as it does today. Drift is loaded asynchronously. This means it won’t slow down your page or prevent users from interacting with your site. Drift also uses a Content Delivery Network (CDN) to ensure that Drift appears as efficiently as possible no matter where in the world your users are coming from.

Limit data syncing from Segment? – if you don’t want to send all of your Segment data into Drift, you can add filtering to choose which integrations your data is sent to via your Segment API calls.

Let us know if you have any questions. We figure this one is pretty self-explanatory, especially if you already use Segment 😄.


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