Install Drift on your WordPress site

To install Drift on your WordPress account, you will need to be on the WordPress Business Plan. 

New to Drift?

If you’re new to Drift and don’t already have an account follow these steps:

  1. Visit the Drift homepage and enter your email address to signup for a free account.
  2. Visit your WordPress site and login into your Admin section. E.g. http://yoursitehere/wp-admin/
  3. Follow the instructions below to get setup.

Already have a Drift account?

1) Login to your WordPress Admin section, select the Add New screen under Plugins and search for Drift. (E.g. http://yoursitehere/wp-admin/)

2) Select the Drift WordPress plugin and click Install.

3)After installation find the Drift WordPress Plugin and click the Activate link.

4) Find the Drift link in your header

5) Select Enabled and click this link to copy your widget code from the Javascript snippet.

6) Check 'Drift Identify' if you want Drift to recognize your logged in users

7) Find your widget embed code under the Javascript Install section in your Chat Widget Settings and click Copy.

8) Copy the widget code into the snippet section and click Save Changes.

9) You’re done! Congratulations!!! 🎉🎉🎉

Keep in mind that if you’re using a caching plugin in WordPress, it may take a few hours for the Drift widget to show up on your site. If it isn’t showing up, try clearing your cache and that should get it live. Let us know if we can help out!

​ If you use the WordPress plugin, users will be automatically identified. In other words, email addresses of people who are logging into your WordPress site will automatically get passed to Drift.

Remove Drift from WordPress 

There are two big steps to properly remove Drift from a WordPress site:

1. Remove the Javascript snippet from the Drift plugin 

2. After deleting the code you can deactivate and remove the actual Drift plugin from WordPress. 

Not using Drift yet? Get your free account here.

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