Conversation Stats (reporting)

We know it’s important to understand how your conversations are going, so we give you a dashboard with the following statistics:

  • New conversations
  • Closed conversations
  • Average time to first response
  • Average time to close

On the stats page, you can sort a graph by each of these metrics over any time-frame you wish.

You can view this page here or access it anytime from the conversations view.

Where to find the link to this page

Not using Drift yet? Get your free account here.


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