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Find answers to your frequently asked questions.
Track Users Across Multiple Subdomains
Changing the Drift icon to a logo, face, or custom image
Customizing your colors
Setting Up Your Chat Widget
Can I Change the Location of the Chat Icon?
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Your Drift Account
Why is my calendar disconnected?
Get Notifications When Contacts Come to Your Site
Where Messages Go When your Customer Leaves the Site
Online & Offline: Status vs. Mode
Available and Away Status
How the "lead" tag is assigned to a site visitor
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Terms of Service
API Terms of Service
Acceptable Use Policy
Updates & Changes
New Updates and Changes
How to Delete a User From Your Team
Glossary of Clearbit fields we add to a contact record once we get the email address
Can The MeetingBot be Translated?
Will Drift slow down my website?
How to Make Hyperlinks Clickable
Can I Install Drift on Multiple Websites?
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