Why is my calendar disconnected?Last Updated: September 18, 2018
Your calendar may have been disconnected if you see this message in-app:
...or if a prospect has received this message when attempting to schedule time with you:
If this is the case, your calendar has become disconnected. This can happen for a variety of reasons, and its normal to experience this periodically.
Here are some of the reasons why your calendar could be disconnected:
- Access was revoked automatically because you reset the password or activated multi-factor authentication
- The connection may have become "stale" and needs to be refreshed
- Your IT department may have changed your organization's security settings
- Access was revoked by your calendar provider (Google or Microsoft) for maintenance or security reasons
To fix, visit your Drift Meeting Settings and reconnect your calendar. If there is still a problem, or if you have any questions, start a chat with us and we'll help you out!