Turning Drift offline temporarily (Manual Offline Mode)

Sometimes, you have to run to a meeting. Or you're out of the office for a bit. 

Or, if you're in the free plan, you might want to set Drift to away during the nights.

That's why we built the option for you to easily switch Drift offline right from the Dashboard.

At anytime, click on the little icon on top of your personal icon and flip the switch to turn Drift offline.

This will stay in effect until you switch it back on.

If you are a "User" and not an "Administrator" you do not have this capability

This will not hide the Drift widget from your site. If you'd like to physically hide the chat widget from your site, you can do that by toggling the switch that says "Display Messenger Icon" found in your Settings. (This is a paid feature)

Did this help answer your question?

thumbs up
thumbs down

Thanks for the feedback! 🙏🏽

Help by drift