Using Keyword Groups in the Bot BuilderLast Updated: September 10, 2018
Within LeadBot playbooks you have the ability to edit, reuse, and create new keyword groups. These can all be managed within the Bot Builder by clicking on "Keyword response" on a question.
Once you open up the "Keyword response", you'll see the ability to either create a new group, or select one of your existing groups. It will always default to creating a new keyword group, but you don't need to save it if it's for one-time use.
Creating a One-Time Use Keyword Group
To have a keyword group you don't want to reuse, just type in all the keywords you want to have and then hit save.
Saving a New Keyword Group
To save a new keyword group, toggle on the button and name your keyword group. You'll be able to access this grouping in your existing keyword groups after this.
Adding Keywords to Existing Groups
There are two ways to add keywords to existing groups. The first way would be to open up one of your keyword responses that already have a named group. You can add a new keyword directly to it, and when you hit "Save" you will be prompted with the below modal:
You'll be given the ability to update this across the board for any responses in your playbooks that use this keyword group, create a completely new group, or use this specific group just one time.
Additionally, you can edit an existing keyword group by adding a new keyword response in your question and going to the "Select Existing" tab. Once you add another keyword to the group you will be prompted with the same modal that will ask you how you want to proceed.
Managing Keyword Groups in Your Settings
You can also manage all the keyword groups used across your playbooks in your App Settings here.
When you click in, you'll be able to create a new group as well as edit the keywords within existing groups.